Specialized Vertical Blueprint · Loan Collections

AI Voice Agent for Loan Collections & EMI Reminders

Remind every borrower before and after the due date, capture promise-to-pay dates and send payment links — politely, in Hindi or English.

Results

  • 100% Calls recorded & transcribed
  • Scripted Approved tone on every call
  • Hindi + English Code-mixed conversations
  • Live Transfer to your team

Traditional Calling Challenges

  • Collection teams reach only part of the bucket before the due date
  • Promise-to-pay dates sit in notebooks and are never followed up
  • Tone varies from agent to agent, and one harsh call is a compliance risk
  • Audits need a recording and an outcome for every call, which manual teams rarely keep

How BOLIFY AI Solves It

Pre-due reminders at scale

The AI calls every borrower a few days before the EMI date, confirms the amount and sends a payment link on WhatsApp.

Promise-to-pay capture

When a borrower commits to a date, the AI records it in the CRM and schedules the follow-up call for that day.

Polite, scripted conduct

Every call follows your approved script and tone, with no threats or pressure. Run overdue-recovery campaigns between 9 am and 7 pm to stay within RBI calling hours.

Escalation to your team

Disputes, hardship requests and anyone who asks for a person are transferred live or flagged for your collections team.

Conversational Speech Preview

"Namaste Rahul ji, main XYZ Finance ki taraf se bol rahi hoon. Aapki ₹4,250 ki EMI 5 tareekh ko due hai — kya main aapko WhatsApp par payment link bhej doon?"

Common Use-Cases

  • Pre-due EMI reminders
  • Early-bucket (1–30 DPD) follow-ups
  • Promise-to-pay confirmations
  • Payment links over WhatsApp
  • B2B invoice and receivables reminders

Who It's Built For

  • NBFCs & digital lenders
  • Microfinance institutions
  • Housing & vehicle finance
  • Distributors with receivables
  • Collection agencies

Deploy Loan Collections AI Calling Today

Instant setup with ready pre-trained agent templates. Free trial: 14 days or 50 calls, whichever comes first. Start free or book a live demo.

BOLIFY AI provides enterprise AI voice agents with real-time conversational capabilities.